I thought you might like to hear how our first installation of the Restaurant Manager package went at Joe Di Maggio's.

We installed the system on Monday morning August 26, and went live that afternoon. Unlike ALL the installations we have done with XXXXXX (including touch screen) the transition from cash register to Restaurant Manager was SIMPLE and SMOOTH. After about an hour of use the staff had a real grasp of the operation and the best part was there was no interruption in service to Joe Di Maggio's customers. I kept hearing comments like "This is too easy!" and, "This is Great, I don't have to remember this or do that anymore!". Even staff members who had not attended the training session and were using the system for the first time had NO PROBLEMS AT ALL! The more they became excited about the new system the more I became excited and confident that I had truly provided something of great value to my customer.

Baby sitting? After only a day and a half, I'm only on-site a little in the morning to help with some of the reports and to show management how to fine tune the system. I can't say that about XXXXXXX. With that program I am still answering basic questions on systems that have been out there over six months!

That's one down. The second one should be signed this Friday. This installation went so well that I invited my next customer to Joe Di Maggio's for lunch on Friday to see how great this system will be for them.

Thanks for all your help. If you want to use us as a reference or any part of this letter in promoting your product please feel free to do so.

Sincerely,

Patrick J. Kirby
Sales and Marketing
TOTAL REGISTER SYSTEMS, New Hope, MN